Other Personalization Updates

Systems Using Photos as Identification*

  • The chart below shows where ID pictures are currently being utilized and planned for in the future.
  • Please check back often as this will be updated as new systems are added/updated.
Currently using ID Photos Plan to use ID Photos in the futureWill not use ID Photos
Connect (Advising System)Advisee ReportsCanvas (Learning Management System)
Maxient (Student Conduct & Related Reporting System)Advising Transcript 
Mercury (Housing System)Banner Self Service Profiles 
 Class Rosters 
 Grade Reports 

*Photos containing a student’s image or likeness are designated by Charlotte as “limited use directory information.” Use and disclosure of limited use directory information will be restricted to: (1) publication in official University publications or on social media sites or websites hosted or maintained by, on behalf of, or for the benefit of the University, including the University’s online directory and internal email system; (2) University officials who have access, consistent with FERPA, to such information and only in conjunction with a legitimate educational interest; and (3) external parties contractually affiliated with the University, provided such affiliation requires the sharing of limited use directory information.

Accent Marks (diacritics) Within A Name

The primary student information system (Banner) allows the input of accent marks, or diacritics, in faculty, staff, and student names. Some ancillary systems across campus are unable to utilize. OneIT is developing a script that will remove these marks before feeding to systems that cannot support its use. Below, you’ll see how various systems are using.

  • The chart below shows where accent marks are currently being utilized and planned for in the future.
  • Please check back often as this will be updated as new systems are added/updated.
Currently using diacritics Sytems being verifiedSystem limitation; cannot use
Diplomas49er IDNational Student Clearinghouse (reporting, enrollment/degree verifications)
Ellucian Banner (SIS) Terra Dotta (International SIS)
Employment Application (Human Resources)  
NameCoach (voice-recorded & phonetic spelling – used during commencement)  
– Graduate Admission Application
– Undergraduate Admission Application
– Undergraduate Re-Enrollment Application
WebFocus/Report Central Reporting Services  

Name Suffix (Jr., Sr., II, III, etc.)

Effective November 2020, student communications will include the student’s name suffix. This change was in partnership with various reporting and communications entities on campus. This was not an initiative of the Know Me project, but aligns with its mission of personalizing the Charlotte experience. It is not known, at this time, whether suffix will be adopted in communications for employees.

Contact Type Values (Parent 1, Parent 2, Parent 3)

June 2021 – A request was made and approved to update contact type values in the campus’ student information system and admission applications to reflect Parent 1, Parent 2, Parent 3, etc., replacing previous values of Father, Mother, and Guardian. This change provides more inclusive handling of relational contacts associated with a student’s record.

Ethnicity, Race, and Veteran Classification

This information is visible for your review in myCharlotte.edu but is not editable. If the information presented needs to be updated, please follow the steps outlined below.

For Students
Ethnicity/Race – Submit a demographic change request (no documentation needed)
Veteran Classification – Contact the Veteran Services Office

For Employees
Ethnicity/Race and Veteran Classification – Contact Human Resources

Feedback & Suggestions

If you have ideas, suggestions, or other feedback, we want to hear. Please share via email to jreece15@charlotte.edu.