Preferred First Name

How to update preferred first name

  • “Preferred first name” is the name you would like to be addressed as in emails, classroom settings, or everyday conversations.  It may differ from your legal name.
  • To view or update your preferred first name, log in to MyCharlotte > My Tasks/Announcements >Personal Information > Personal Information.

System Updates

Preferred First Name (PFN)

  • The chart below shows where preferred first name (PFN) is currently being utilized, planned for in the future, and which areas are unable to utilize due to state or federal reporting requirements.
  • Please check back often as this will be updated as new systems are added/updated.
  • Class Roster Awareness: Class rosters can be pulled from Canvas or Self-Service Banner. Canvas rosters (preferred) will utilize PFN, but Self-Service Banner (SSB) rosters will not. SSB will only display legal first name. Please be aware of this difference and know that we are addressing in our next SSB upgrade.
Currently using PFN Planning to use, or researching the use of, PFN in future Will not use PFN3
49er ID card1 Archibus (Facilities Management System) Bursar/Student accounts
Academic Petition Banner Self Service (waiting on SSB9 go-live)
     - Class Rosters
     - Grade Submission
     - Advisee Reports
Campus Reporting (Some reporting retains legal first name externally.)
Advising Transcript (in Self-Service Banner) Canvas (Learning Management System)
     - Grade Submission
     - Advisee Reports
Employee Benefits
Appeals System (satisfactory academic progress & academic suspension appeals) My49erNetwork Enrollment Verifications
Campus Labs (course evals)
Niner Research (electronic research administration system) - work to begin 12/6/22 (ETA - early spring 23)
Financial Aid
Campus Reporting (most have been updated, but this is ongoing) Niner Talent (PeopleAdmin) Performance Management and Position Management International Student Visa Status
Canvas (Learning Management System)
     - Class Rosters
Unofficial Transcripts (waiting on SSB9 go-live) Official Transcripts
Career Center Systems   Payroll
Chancellor's & Dean's List (online listing and congratulatory notifications to permanent home addresses) Starting Fall 2021   Student Health Insurance
Connect (Advising System)    
DegreeWorks (Degree Audit)2    
Email display name/alias (Gmail)4    
Hire-A-Niner (student employment)    
Housing & Residence Life (assignments/rosters)    
Kronos WorkForce Timekeeping    
MobileOrder App (campus restaurants)    
My Charlotte    
NameCoach (voice-recorded & phonetic spelling - used during commencement)    
Niner Connection (Alumni Online Community)    
Niner Engage (student orgs)    
Niner Scholars (email & award correspondence)    
Niner Talent Employment Application    
NinerWorks (non-student temp employees/graduate assistantships hiring)    
Online People Finder    
Qualtrics (survey & analysis tool)    
Salesforce (Niner Central)    
     - Grad Admission Application
     - Undergrad Admission Application
     - Undergrad Re-Enrollment Application
     - SOAR Orientation RSVP System
Zoom Profile (web conferencing)    


49er ID card:  Please be aware that if you have plans to use your 49er ID card for various legal, immigration, employment or voting purposes, the name listed on your 49er ID card may not match records maintained by other agencies outside of Charlotte.

2  Degree Audit: Shown when faculty, staff and advisors (not students) search for a student’s audit. The search will only consider PFN, if it exists. Finding the student using the legal first name does not work. There is currently no functionality to support searching by both the preferred name and the legal name.
3  While the official record and reporting must use legal first name, related communications on campus could utilize preferred first name, if it exists.
4  Google caches names.  While Charlotte might reflect a new preferred first name, email recipients may maintain a cached version of the former first name, if a prior contact was made before the change.  Therefore, each recipient has to update their own contact list to reflect the new name.

Frequently Asked Questions

Many members of the Charlotte community use a preferred first name that differs from their legal first name. These may include individuals who prefer to use:

  • a middle name instead of a first name
  • an anglicized name
  • a name that most aligns with an individual's gender identity
  • a name to which the individual is in the process of legally changing

At Charlotte, we strive to create a personal experience consistent with being a member of the Niner community.

A first name by which an individual wishes to be identified that is other than the individual's legal first name. Charlotte provides a process for any student or employee to include a preferred first name (PFN). While Charlotte will work toward primary use of the PFN, use of one's legal first name will continue to be necessary in some instances.

Yes, although...

  • Charlotte reserves the right to deny a request to include a preferred first name (PFN) if the request constitutes a misrepresentation, is fraudulent, or otherwise violates a University Policy and/or the Code of Student Responsibility.
  • These issues related to misuse of the PFN process will be referred to the Dean of Student's Office or Office of Human Resources for investigation, review and possible referral to other units on campus.
No, a preferred first name includes only your first name. If you wish to change your middle or last name, you will need to complete a name change form and provide documentation to the Office of the Registrar.
Log in to MyCharlotte > Banner Self Service > Personal Information > View or Update Preferred First Name.
No, the decision to request a new 49er ID card is entirely optional.

After submitting your preferred first name in Banner Self Service, allow 24 hours for your record to update and export to the 49er ID card system. You may then request a new 49er ID card at the 49er Card Office located in the Auxiliary Services Building, at the ID Office located in the Popp Martin Student Union or at the Center City Campus.

Please be aware that if you have plans to use your 49er ID card for various legal, immigration, employment or voting purposes, the name listed on your 49er ID card may not match records maintained by other agencies outside of Charlotte.

If you exchange your current 49er ID card there is no cost to replace your card due to a name change, otherwise there will be a $20.00 replacement fee due at the time of card distribution.
This will depend on how you want to utilize preferred first name (PFN).  If there is a report that you are currently using that does not utilize PFN, this can be added, replacing the legal first name if PFN has been submitted.  If you are using a system other than Banner, the feed to that system could be adjusted.  The Office of the Registrar can help identify the next steps, depending on your needs.  You are encouraged to find ways to incorporate PFN into your departmental operations.

First, determine where your reporting data originates. There are many ancillary systems on campus that provide data, including the Office of the Registrar. Once you have identified the office responsible for providing the data, reach out and request that preferred first name is used, if available. It will be helpful to include the name of the report or system you are referencing.

For Office of the Registrar supplied data, contact Jessica Miller,

Some campus departments interact with and send reports to federal, state, and other government agencies that verify the identity of a student, faculty, or staff by using their legal name and other personally identifiable information that prohibits the use of preferred first names.  View the System Updates chart to see where preferred first name will not be used.

Even though these systems may not be using preferred first name, Charlotte is still committed to using preferred first name when interacting with students and colleagues. It is important to use one's preferred first name to create a more welcoming and affirming campus environment, as a way to personalize the Charlotte experience. 

It is important to know how to search using the preferred or legal first name.  This could be different depending on the systems being accessed.  If a preferred first name is provided, that is the name that should be used.
Intentionally and persistently not using the name and/or gender pronoun that corresponds to the gender identity with which a student or employee identifies could be considered unlawful sex discrimination under federal law. Any student or employee who believes they are being discriminated against in this manner should report the behavior at The report will be directed to the appropriate university office for review and response.
If you notice an inappropriate preferred first name used by a student, reach out to the Office of the Registrar, so that they can connect with the student.  If you notice an inappropriate preferred first name used by a faculty or staff member, reach out to Human Resources, so they can connect with the employee.

We are striving to create an ethically responsible, respectful, and inclusive campus environment in alignment with the vision and values of the university.  If you unintentionally use a student's or employee's legal first name, correct yourself once you notice or when feedback is provided, apologize, and continue to practice utilizing preferred first name.  

If the unintentional use of preferred first name is a result of confusion with an LGBTQ student, we encourage you to attend Safe Zone training to become more aware of how important it is to use a correct preferred name with the LGBTQ community.  For other training opportunities, reaching out to knowledgeable offices, such as Title IX, Human Resources, etc. is encouraged.